Tech Help

One-hour Tech Help sessions are regularly available on weekdays at Gladstone Library and by arrangement at Calliope Library. Bookings are essential. Book yourself online or ask staff at any of our libraries.

Saturday Tech — runs from 9.30am to 3pm on selected dates at Gladstone Library. Bookable one-hour sessions are scheduled in our online events calendar, but drop-in help is also available depending on demand.

One-hour Tech Help sessions are available at Agnes Water Library on the fourth Friday of the month and occasionally at Miriam Vale Library. Bookings are preferred but drop-in help may be possible depending on demand.

 

All Tech programs are free!

For more information or bookings contact your local library or try our  online Events & Bookings Calendar available from the Gladstone Libraries app or our website. Contact details for our libraries are available by clicking here.

 

Our Tech Help program allows you to choose your own topic and learn at your own pace. Book an individual learning session or bring along a friend or two and learn together! We provide help for adults of all ages.

Ask us about:

  • help with your mobile phone, tablet, or laptop or with using the resources in our eLibrary.
  • using our library catalogue to find, reserve, renew, or request items!
  • help with researching your family history
  • email – set up, create, reply or forward, and more…
  • help with using the Be Connected online training videos and similar resources.

Please note: we do not assist with things such as technical issues with devices, telecommunication/SIM problems, or removing viruses. For such matters contact a computer technician or your service provider.

Digital literacy and technology help is also available to library members via our eLibrary. 

eLearning via online self-paced digital device and technology courses is available from Be Connected, InfoBase, and LinkedIn Learning.

Do you need help right now with finding information or choosing what to read next? 

Our Information Links group of pages may have something for you. From reliable information sites to family history and other libraries’ eresources!